At A.LEAF, we take pride in the quality of our products and want every customer to feel confident in their purchase. While we do not offer refunds, we’re happy to help with exchanges for items that arrive damaged. Please review the details below to ensure your request is eligible.
Due to the nature of our products, all sales are final. We do not process refunds, but we’ll gladly work with you on an eligible exchange as outlined below.
We accept exchanges only for items that arrive with:
🔒 Broken seals
💧 Damaged bottles
To request an exchange, please email us at hello@aleafproducts.com within 30 days of receiving your order. Be sure to include the following:
🧾 A copy of your receipt or proof of purchase
📸 Clear photos of the damage
📅 The date you received the item
✍️ A brief explanation of the issue
All products must be unopened, unused, and in original condition
Shipping fees are non-refundable
Customers are responsible for return shipping unless otherwise arranged
A.LEAF LLC
Attn: Damaged Products
9114 Adams Avenue #240
Huntington Beach, CA 92646
📧 hello@aleafproducts.com
📞 (310) 800-2707
Please keep your return tracking number. We can’t process your exchange until the return is confirmed delivered. A.LEAF is not responsible for lost or untracked packages.
Once we receive your return, please allow 1–2 weeks for your exchange to be processed.
We’re here to help! Email us at hello@aleafproducts.com and our team will get back to you as soon as possible.